Returns & Exchanges

At oomph, we want you to love every purchase, but if you are not completely satisfied, we offer a hassle-free 30-day return policy. Items must be in their original, unused condition with all tags attached to be eligible for a full refund.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Package Your Items

Securely pack the products in their original packaging, ensuring all labels and protective materials are included to prevent damage during transit.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing